We Manage your VoIP System
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IVR
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Call Queues
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Voicemail
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Extensions
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Hardware
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Training
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Ongoing support
Crystal-Clear Audio
From Simple to Complex
Flexible, Cost-Effective Plans
VoIP Phone Systems Designed around Your Business & People
Designed and delivering verything you need from a VoIP PBX communications system
What’s Included in Our VoIP Phone System Solutions
Physical and or Soft Phones
Make and receive calls directly from phones and or devices with enterprise-grade calling features.
Cloud-Hosted VoIP Systems
Fully managed business telephony system, with or without on-premise hardware.
Call Routing & IVR
Customised menus, queues, and hunt groups for professional call handling.
Handsets & Headsets
Yealink, Grandstream and Jabra devices supplied, configured and supported.
Number Porting & SIP Trunks
Keep your existing numbers or add new geographic and non-geographic lines.
Integration & Reporting
Call analytics, CRM integration, and voicemail-to-email for visibility and productivity.
We manage your VoIP platform end-to-end ; responsive support and advice to maximise efficncy & call handling.
Just plug your phone into a POE internet port and it works, if you need help with additional network ports we're also ethernet cable installers.
Benefits to Your Business
Flexible & Scalable
Add, move or remove user extensions instantly.
Work Anywhere
Call from laptops, mobiles, or desk phones.
3rd party Integrations
Link with your 3rd Party Systems
HD Call Quality
Enterprise-grade reliability and uptime.
Lower Costs
Predictable per-user pricing.
Simplified Accountability
One partner, clear accountability.
24/7 Monitoring
Peak performance & updates.
Proactive Management
Expert care assured.
Onboarding Process
1
Consultation
We assess your current phone setup and business needs.
2
Design & Proposal
Choose Teams Phone or hosted VoIP, with a plan tailored to your users.
3
Setup & Porting
We handle configuration, extensions, and number porting.
4
User Training
Simple onboarding for staff with call apps or desk phones.
5
Ongoing Support
Continuous monitoring and remote support for reliability.
We're a great fit for:
SMEs with 5 to 250 people
Iphone, Android, Yealink & More
Simple to complex call routing
Single, Multi-site & Hybrid Workers
PCI DDS Compliance
West Sussex
Horsham, Crawley, Worthing, Shoreham, Chichester, East Grinstead, Steyning, Petworth, Haywards Heath, Burgess Hill
Local, responsive support across London & the South East
East Sussex
Brighton & Hove, Lewes, Uckfield, Crowborough, Heathfield, Battle, Rye, Eastbourne, Bexhill, Newhaven, Hastings
Surrey
Dorking, Guildford, Woking, Reigate, Redhill, Epsom, Camberley, Weybridge, Farnham, Godalming Kingston, Staines
Kent
Dartford, Maidstone, Chatham, Ashford, Rochester, Tonbridge, Tunbridge Wells, Gravesend, Sevenoaks, Swanley, Gillingham
London
Central & Outer London; Croydon, Sutton, Bromley, Harrow, Kingston upon Thames, Dartford. Ealing, Uxbridge, Twickenham, Hayes
Frequently asked questions
IT Engine VoIP Phone System - Cloud PBX, Key Platform Features
Our Cloud PBX platform combines desk phones, mobile and desktop apps to provide seamless business communication. With IT Engine, your team benefits from reliable call quality, flexible extensions, and easy management — all backed by professional support and integration with your existing IT systems.
Business Need | Recommended Setup | Why It Matters |
|---|---|---|
Office-based team with desk phones | Cloud PBX + Desk Phones | Reliable, familiar and always available for staff |
Hybrid or remote workforce | Cloud PBX + Mobile & Desktop App | Make and receive calls from anywhere on any device |
Front desk or reception handling calls | Cloud PBX with call routing & hunt groups | Ensures calls are answered quickly and professionally |
Multiple users or departments | Cloud PBX with extensions & call groups | Improves internal communication and call management |
Growing business | Scalable cloud PBX system | Add users, numbers and features easily |
Business continuity | Cloud PBX with failover & app access | Calls continue even if the office is unavailable |
Services
Tailored
to You
Whatever services you need to ensure the smooth operation of your business, all managed.
One number to call for Anything & Everything Technical.
Ready to Smarter Business Telephony?
Switch to cloud-based VoIP with IT Engine and enjoy crystal-clear calls, simpler management, and lower costs.